Please contact us at retail@joop.com.sg with your exchange request within 7 working days from the date of receipt. Our customer service team will review the situation and respond promptly.
Exchange of merchandise will be arranged if the following criteria are met:
We apologise if we had sent you a defective/ incorrect item. Please email us at retail@joop.com.sg with details/snap shots of the error within 7 working days from the date of receipt. Our customer service team will review the situation and respond promptly.
Exchange of defective/incorrect merchandise will be arranged if the following criteria are met:
Exchanged items will be shipped out to you via registered mail, the cost of which will be fully absorbed by JOVET.
We offer the latest fashion trend in dressing today’s modern and style conscious ladies since 2002.